| Lost your password? |
| Support: Frequently asked questions
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| Recommended Minimum System Requirements |
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| Processor: |
Pentium
4, 1000Mhz |
| RAM memory: |
128 Megabytes |
| Operating System: |
Windows 98, ME, 2000, XP. |
| Sound Card: |
Not required, but
useful if you want to hear the audio. |
| Web Browser: |
We recommend
Internet Explorer 6.0 |
| Flash Plugin: |
The Flash plugin is built into RPMworld as of 4.6.0 |
| Internet Connection: |
56K Modem or faster. Broadband is preferred. |
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| Frequently Asked Questions: General |
|
| Q: |
How do I contact your tech support department? |
| A: |
There is a link in the game for tech support. You have to use that link because it
sends us valuable information about your system that helps us diagnose problems. Not all tech support requests
will get a direct response from our staff. We will try to address issues involving PayPal purchases as our top priority.
Please be prepared to provide a PayPal transaction ID when requesting support for a purchase you have made. Issues involving
the inability to login or connect to the racing server will also receive high priority. |
| Q: |
I am behind a Firewall. Can I play RPMworld? |
| A: |
RPMworld will try to connect to the racing server using RTMP over port 1935, then
on port 443, and then on port 80. If it continues to fail it will try HTTP over port 80. In rare cases you will
not connect to the racing server and see no other challengers. Try to open port 1935 or allow all protocols over port 80.
Please note that changes to your firewall configuration can adversely affect your Internet security capabilities. |
| Q: |
I never
get my password by email, what's the problem? |
| A: |
The most common
problems are: invalid email address given, your mailbox is full and
not accepting new messages, spam software is rejecting our message. If your spam blocker is to blame, try whitelisting
the rendition.net domain name and click here to resend your password. |
| Q: |
I want
to get off your mailing list, how do I do that? |
| A: |
We only
mail newsletters to players that have logged in and played
RPMworld. They can only do that if they provided an email
address where we can send them a password. Sometimes players
provide a bogus email address, and an unsuspecting person
gets a "password email". If this becomes a recurring
problem, please visit
http://www.rpmworld.com/remove/
Please note that all players who actively
play RPMworld agree to receive email from RPMworld as part
of their membership. We must be able to email them with passowrd
reminders, and important information. If a player removes
thier name using the link above, they are removed from our email list
unless they log back in and play. |
| Q: |
I've used up my FREE racing credits, how do I get more so I can go back to the track? |
| A: |
You have to buy them at PayPal. But you can't just go to PayPal and send us money, you have to use the link to PayPal provided in the game. It sends them the information needed to properly credit your account. When you log back in, the credits are already applied to your account. If your under 18, please get your parents permission before using their PayPal account. We prosecute credit card fraud. |
| Q: |
Do I have to purchase anything to play RPMworld? |
| A: |
No. After you have used up your FREE racing credits, you may continue to login and enjoy every aspect of RPMworld except the race track and chat area. Naturally, these are the best part. Nevertheless, some players enjoy building virtual muscle cars, and swapping parts with other players. Its alot like an online stock market, where you buy low and sell high. To sell a vehicle however, you must race it first, and that requires one credit. No real money ever changes hands, only points. Points can NOT be redeemed for money, prizes, or tangible assets. |
| Q: |
Can I win money or prizes? |
| A: |
No. No real money ever changes hands, only points. Points have no value outside of RPMworld. Points can NOT be redeemed for money, prizes, or tangible assets. Points simply make up your score, and can be traded for virtual parts and cars. There are no prizes. |
| Frequently Asked Questions: Login Trouble |
|
| Q: |
Why do I get
an "Illegal Characters" message? |
| A: |
Version
4 does not like certain punctuation characters, and "non-keyboard"
characters. We will be happy to modify your user name to be compatible.
Please open a bug report. |
| Q: |
Why do
I get an "Offensive Words" message? |
| A: |
We cannot
control the age of the players that join the RPMworld game,
so we must do our best to prevent offensive language. In many
cases we will be happy to change your user name to something
more suitable. |
| Frequently Asked Questions: Race Track |
|
| Q: |
How do I prevent
false starts in the track? |
| A: |
If you have
a manual transmission, you should not shift into first before
that last yellow light.
|
| Q: |
How do I accelerate
and shift gears? |
| A: |
The accelerator
is the round button in the bottom, center of the race track
screen. If you have a manual transmission, shift with the "up"
arrow on your keyboard.
|
| Q: |
How do I use
NOS (nitrous)? |
| A: |
It is currently
automatic if your fuel system has it installed, you gain power. |
| Frequently Asked Questions: Swap Meet |
|
| Q: |
Why do
some cars have no engine, trans, or fuel system? |
| A: |
The swap
meet is designed to mimic a real world swap meet. You can't
be sure what you are going to get. This adds an element of risk
that makes the game more realistic. We plan to upgrade the swap
meet to help you identify the parts that are included with a
car. |
| Q: |
Why do
some cars have parts from the wrong manufacturer? |
| A: |
These
cars have been modified by players who know a cheat or trick that can be used
to create the "modfied class" cars. These cars typically go around 6.90 ET,
and they are often marked with a yellow "M" so players know the car has
been modified. |
| Q: |
I just
added my part to the swap meet, but why can't I find it? |
| A: |
The swap
meet is updated every 4 hours, so you may need to wait for the
next update. Please remember that the swap meet may contain
thousands of parts like yours, but only shows 500 total.. Don't
worry, your part will eventually get displayed to hundreds,
if not thousands of players. |
| Q: |
Why can I
not use the back button, or right click the mouse when I am
in the swap meet page? |
| A: |
Those features
were disabled to prevent errors.
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| Frequently Asked Questions:The Garage |
|
| Q: |
How do I use
the parts I buy in the swap meet? |
| A: |
Swap meet purchases
are accessible from the garage area in the game.
|
| Q: |
Why do I not
see the car or part that I just got from the Swap Meet?. |
| A: |
The game can
only show 50 parts or cars. You may actually have more than
that, but those items are not visible. You can sell some of
your parts or cars to make the additional ones show up. Try
putting cars up for sale for 999999, if you can't get them back,
at least they sold for a ton of points.
|
| Q: |
Why can I only sell a car at the track, when I can sell parts right from the garage? |
| A: |
A vital part of a cars value is it's last elapsed time in the quarter mile (last ET). For this reason, a car can only be placed in the swap meet immediately upon finishing a race. That way the seller cannot make any modifications that would otherwise change the potential ET. Parts, on the other hand, do not display an ET when they are listed in the swap meet. |
| Frequently Asked Questions: Scoreboard |
|
| Q: |
Why am I not
on the Scoreboard? |
| A: |
The scoreboard
is updated every 4 hours, and only shows the top 500 players
from that past 24 hours. It is possble to have an ET, Points,
or Wins that qualifies for the scoreboard at when you log off
at 3:00 pm, but you may not see your name until 7:00 pm. If
you come back the next day at 8:00 pm, your name will be gone
because you didn't play for 24 hours. In this example,
your name was on the scoreboard between 7:00 pm one day, until
7:00 pm the next day.
|
| Q: |
How do I join a racing Team other than RPMworld? |
| A: |
The teams all have links to RPMworld on their web sites. When you follow their link to download the game, you are unoficially added to their team list. Once you make your first purchase of RPMworld credits, you are officially added to that team. |
| Frequently Asked Questions: Chat Room |
|
| Q: |
Why do I have
to Pay for League Chat? |
| A: |
The racing League
is the group of players that have purchased credits through PayPal. By doing
so, they identified themselves through their credit card account.
PayPal Echeck payments do not qualify.
We want our chat room to be free of the mischief and poor manners
that can result from anonymous participants. We do not
share your real name with anyone other than the Chat Room admin.
|
| Q: |
Why does the
Chat Room Crash or hang when I try to enter? |
| A: |
This could
be a problem with the Java version on your computer. Try installing
the latest
Java plugin from Sun's website, its free. |
| Q: |
Why can't I access the chat room when I'm not playing RPMworld? |
| A: |
The chat room is not designed to be available independantly from the game. Do not bookmark it, or create a shortcut to it on your desktop or in your favorites menu. Only thegame can log you into chat. |